We are open for business as usual, but please note that overseas shipments are taking longer than usual due to Covid-19 disruption to international postal services. Thank you for your patience.
We deliver worldwide from our UK and China distribution centres at zero-profit shipping rates.
Shipping is FREE for all orders over USD $70 in value - to anywhere in the world.
Standard shipping costs for orders under $70 are priced according to order value, and are calculated at checkout. For extra peace of mind, we also offer a 'track and sign' shipping service, which we recommend for international customers.
Orders will be fulfilled and dispatched within two business days. Delivery will be made by your national postal service.
Delivery times following dispatch
- USA: 5 to 15 working days
- Europe: 5 to 15 working days
- Rest of the World: 10 to 20 working days
*** Please check with your local post office collection point if you do not receive your order in the expected timeframe. ***
All orders are shipped in sturdy poster tubes or stiffened 'do not bend' envelopes, guaranteed to arrive in perfect condition.
If, on rare occasion, an order is not delivered by the shipping service, and is not being held at your post office, a full refund can be issued in good faith, 5 weeks for overseas orders. Alternatively, the order can be fulfilled again for free (one-time offer, non-refundable, excludes shipping cost).
Please note that if an order is returned to us marked as unclaimed or undeliverable by the postal service, we will not be able to refund shipping costs.
Customers will also be responsible for paying any additional charges which may be imposed on their shipment by local customs authorities.